Lisbon Local

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Terms and Conditions

Last updated: 14 August 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website at lisbon-local.com, the Lisbon Local mobile application, and all related content, features, and services (together, the “Service”), operated by Axon Rook LLC, a New Mexico limited liability company with its principal place of business at 1209 Mountain Rd PI NE, STE N, Albuquerque, NM 87110, United States of America (“Lisbon Local”, “we”, “us”).

By accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service.

PLEASE READ SECTION 16 CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, WAIVES YOUR RIGHT TO A JURY TRIAL, AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS.

Our handling of personal data is described in the Website Privacy Policy and the App Privacy Policy, which form part of these Terms.

1. Eligibility

You must be at least 16 years old to use the Service and at least 18 to make a purchase or enter a contract through it. By using the Service you represent that you meet these requirements, that you have the legal capacity to accept these Terms, and that you are not located in, or a national or resident of, any country subject to United States embargo or on any United States government restricted-party list. If you use the Service on behalf of an organisation, you represent that you are authorised to bind it, and “you” includes that organisation.

2. The Service is information, not advice

Lisbon Local is an information and discovery service. We publish editorial content, guides, and directory listings about businesses, venues, and activities in and around Lisbon.

  • We are not a party to any transaction between you and any business, venue, host, operator, or other third party listed on or reachable through the Service. Any booking, purchase, reservation, or agreement is made directly between you and that third party, on their terms.
  • We do not verify, endorse, guarantee, or vouch for any listed business, its licences, insurance, safety, quality, pricing, availability, accessibility, opening hours, or legal compliance.
  • Content is provided for general information only and does not constitute legal, financial, medical, travel, safety, or professional advice. Do not rely on it as a substitute for professional advice or your own enquiries.
  • Information changes constantly. Verify anything that matters — prices, hours, addresses, availability, entry requirements — directly with the business before you rely on it or travel.

3. Your account

Some features require an account. You must provide accurate information and keep it current. You are responsible for keeping your credentials confidential and for all activity under your account, whether or not authorised by you. Notify us immediately at [email protected] if you suspect unauthorised access. We may refuse, suspend, or reclaim any username at our discretion.

4. Acceptable use

You agree not to, and not to permit or assist anyone else to:

  • use the Service for any unlawful purpose or in breach of any applicable law or regulation;
  • post content that is false, misleading, defamatory, harassing, threatening, obscene, hateful, discriminatory, or that infringes any third party’s rights;
  • post a review or rating for a business in which you have an undisclosed interest, or that you have been paid or induced to post, or that does not reflect a genuine experience;
  • impersonate any person or entity, or misrepresent your affiliation;
  • upload viruses, malware, or any code intended to disrupt or damage the Service;
  • attempt to gain unauthorised access to the Service, its systems, or any user’s account;
  • scrape, crawl, harvest, index, or systematically extract data from the Service, whether manually or by automated means, or use the Service to build, train, or improve any dataset, database, machine-learning model, or competing service, except with our prior written permission;
  • circumvent, disable, or interfere with any security, rate-limiting, or access-control feature;
  • frame or mirror any part of the Service, or remove any copyright or proprietary notice;
  • impose an unreasonable or disproportionate load on our infrastructure;
  • resell, sublicense, or commercially exploit the Service or its content without our prior written permission.

You are solely responsible for your conduct and content and for any consequences arising from them.

5. Content you submit

5.1 Ownership and licence

You retain ownership of content you submit (“User Content”). By submitting User Content you grant us a worldwide, non-exclusive, royalty-free, fully paid, transferable, sublicensable, perpetual, and irrevocable licence to host, store, reproduce, adapt, modify, translate, publish, publicly display, distribute, and otherwise use your User Content in any media, in connection with operating, promoting, and improving the Service and our business. This licence survives termination of your account and deletion of the content, to the extent necessary for backups, legal compliance, and content already distributed or incorporated into other works.

You waive, to the fullest extent permitted by law, any moral rights in the User Content as against us and our sublicensees. You are not entitled to any payment for our use of your User Content.

5.2 Your warranties

You represent and warrant that you own or hold all rights necessary to grant the above licence; that your User Content does not infringe any third party’s intellectual property, privacy, or other rights; that it is accurate and not misleading; and that you have obtained the consent of any identifiable person appearing in it.

5.3 Moderation

We have no obligation to monitor User Content, but we may review, edit, refuse, or remove any User Content at any time, for any reason or no reason, without notice and without liability. Removal is not an admission of any kind. We act as an interactive computer service provider and are not the publisher or speaker of User Content for the purposes of 47 U.S.C. § 230. Because the Service is offered in the European Union, we also comply with applicable obligations under Regulation (EU) 2022/2065 (Digital Services Act). To report illegal content, contact [email protected] with the URL, a description of the issue, and your basis for the complaint.

5.4 Copyright and intellectual property complaints

We respect intellectual property rights and expect our users to do the same. If you believe material on the Service infringes a copyright or other intellectual property right you own or are authorised to act for, send a written notice to [email protected] including:

  • your name, address, telephone number, and email address;
  • identification of the work or right you say has been infringed;
  • identification of the material you say is infringing, and its location on the Service, in enough detail for us to find it;
  • a statement that you have a good-faith belief the use is not authorised by the rights holder, its agent, or the law;
  • a statement that the information in your notice is accurate and that you are the rights holder or authorised to act on their behalf; and
  • your physical or electronic signature.

We review complete notices and, where appropriate, remove or disable access to the material. We will pass your notice to the user who posted the material, and that user may respond with a counter-notice disputing the removal, in which case we may restore it. We terminate, in appropriate circumstances, the accounts of users who repeatedly infringe.

Notices that are incomplete may not be actioned. Knowingly making a material misrepresentation that content is infringing, or that it was removed by mistake, may make you liable for damages, including costs and legal fees. Nothing in this Section limits any remedy or defence available to us under applicable law, including the safe harbours available to hosting and intermediary service providers.

6. Our intellectual property

All content on the Service other than User Content — text, editorial, photographs, graphics, compilations, databases, logos, and the “Lisbon Local” and “Axon Rook” names and branding — is owned by us or our licensors and protected by copyright, database, trade mark, and other laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Service for your own personal, non-commercial use only. All rights not expressly granted are reserved. Our compilation and arrangement of listings constitutes a protected database, and extraction or re-utilisation of a substantial part is prohibited.

7. Third-party links, listings, and services

The Service contains links to, embeds from, and integrations with third-party websites, maps, booking engines, and businesses. We do not control them, do not endorse them, and accept no responsibility or liability for their content, products, services, availability, pricing, safety, or practices. Accessing them is at your own risk and subject to their terms.

8. Paid services

Everything we sell is digital. We do not sell, ship, or deliver any physical goods. Paid features, listings, subscriptions, advertising, and in-app purchases consist entirely of digital content and digital services supplied online. Accordingly, no delivery, shipping, returns, or physical-goods warranty terms apply.

The price, billing period, and specification are those shown at the point of purchase. Unless stated, prices exclude applicable sales tax and VAT, which we add where required. Payment is taken by our payment processor or, for in-app purchases, by Apple or Google; we do not store card details.

Subscriptions renew automatically for successive periods at the then-current price unless cancelled before the renewal date. You can cancel at any time through your account settings or, for in-app purchases, through your Apple or Google account. Cancellation stops future renewals and takes effect at the end of the current billing period; it does not terminate the current period or trigger a refund. We may change prices on 30 days’ notice, effective at your next renewal.

Except where the law requires otherwise, all fees are non-refundable, and unused time, features, or allowances are not credited, carried over, or exchanged for cash. In-app purchase refunds are handled by Apple or Google under their policies, not by us.

Consumers in the EU, EEA, and UK — right of withdrawal. You normally have 14 days to withdraw from a distance contract for digital content or services without giving a reason. At checkout we ask you to request that supply begin immediately and to acknowledge that you thereby lose your right of withdrawal. Where you give that express request and acknowledgement, the right of withdrawal is lost once supply begins, in accordance with Directive 2011/83/EU and its national implementations. If you do not give it, supply begins after the 14-day period ends.

Consumers in the EU, EEA, and UK — conformity. Nothing in these Terms affects your statutory rights in respect of digital content or digital services that are not as described, not fit for purpose, or otherwise not in conformity with the contract, including your rights under Directive (EU) 2019/770 and its national implementations.

9. Availability and changes

The Service is provided on an “as available” basis. We do not guarantee that it will be uninterrupted, timely, error-free, or available at any particular time. We may modify, suspend, limit, or discontinue the Service or any feature, in whole or in part, at any time and without notice or liability. We may impose limits on use or storage without notice.

10. Suspension and termination

We may suspend or terminate your access to the Service, or delete your account and content, at any time, with or without cause and with or without notice. You may stop using the Service at any time. On termination, the licence granted to you in Section 6 ends immediately; Sections 5.1, 6, 11, 12, 13, 14, 15, 16, and 17 survive.

11. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, OR ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the above, we do not warrant that the Service will meet your requirements, that defects will be corrected, that the Service or its servers are free of viruses or harmful components, or that any information on the Service — including listings, opening hours, prices, availability, addresses, or reviews — is accurate, complete, current, or reliable.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you. Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable law, including the mandatory statutory rights of consumers.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

  • we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, opportunity, data, or anticipated savings, however caused and on any theory of liability, even if we have been advised of the possibility of such damages;
  • we will not be liable for any loss or damage arising from: your reliance on any content or listing; the acts, omissions, products, or services of any third-party business or venue; any transaction between you and a third party; any travel, activity, injury, illness, or property loss connected with a listed business or place; any User Content; unauthorised access to or alteration of your data; or any interruption, delay, or failure of the Service;
  • our total aggregate liability arising out of or relating to these Terms or the Service, on any basis, shall not exceed the greater of (a) the total amounts you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) USD 100.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. If you are a consumer, the limitations in this Section apply only to the extent permitted by the consumer protection law of your country or state of residence, and your mandatory statutory rights are unaffected.

13. Indemnity

You agree to indemnify, defend, and hold harmless Axon Rook LLC and its members, officers, employees, contractors, and agents from and against all claims, demands, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or connected with: your use of the Service; your User Content; your breach of these Terms or of any law; or your infringement of any third party’s rights. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification, at your expense, and you agree to cooperate with our defence. This Section does not apply to consumers to the extent prohibited by applicable law.

14. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, fire, flood, epidemic, war, civil unrest, strike, government action, power or internet failure, hosting or third-party service outage, or cyber attack.

15. Governing law

These Terms and any dispute arising out of or in connection with them or the Service are governed by the laws of the State of New Mexico, United States, and applicable United States federal law, without regard to conflict-of-law rules, and excluding the UN Convention on Contracts for the International Sale of Goods.

If you are a consumer resident in the EU, EEA, or UK, this choice of law does not deprive you of the protection of the mandatory consumer law of your country of habitual residence, and you may bring proceedings in the courts of your domicile.

16. Dispute resolution — arbitration and class action waiver

This Section does not apply to consumers resident in the EU, EEA, or UK, who may instead bring proceedings as described in Section 15.

16.1 Informal resolution first

Before starting arbitration, you agree to contact us at [email protected] with a written description of the dispute and the relief sought, and to negotiate in good faith for 60 days. This is a condition precedent to commencing arbitration.

16.2 Binding individual arbitration

Any dispute not resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, seated in Albuquerque, New Mexico, or by videoconference or on documents at your election. The Federal Arbitration Act governs this Section. The arbitrator has exclusive authority to decide all issues except the enforceability of Section 16.3, which is for a court to decide.

16.3 Class action and jury trial waiver

YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may award relief only to the individual party seeking it, and only to the extent necessary to provide relief on that party’s individual claim. If this paragraph is found unenforceable as to any claim, that claim shall be severed and heard in court, and the remainder shall proceed in arbitration.

16.4 Exceptions

Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property or prevent unauthorised access to the Service.

16.5 Your right to opt out

You may opt out of this Section 16 by emailing [email protected] within 30 days of first accepting these Terms, stating your name, the email on your account, and that you opt out of arbitration. Opting out does not affect any other part of these Terms. If you opt out, or if Section 16 does not apply to you, the state and federal courts located in Bernalillo County, New Mexico shall have exclusive jurisdiction, subject to Section 15.

16.6 Time limit

Any claim must be brought within one (1) year after it arises, or it is permanently barred, except where a longer period is required by applicable law or where you are a consumer whose mandatory law provides otherwise.

17. General

  • Changes. We may amend these Terms at any time by posting the revised version with a new “Last updated” date. Where changes are material we will give reasonable notice. Continued use after the changes take effect constitutes acceptance. If you do not accept, stop using the Service.
  • Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign or transfer them freely, including to an acquirer of our business or assets.
  • Severability. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions shall continue in full force.
  • No waiver. Our failure to enforce any provision is not a waiver of it.
  • Entire agreement. These Terms, together with the Privacy Policies, constitute the entire agreement between you and us regarding the Service and supersede all prior understandings. This does not exclude liability for fraudulent misrepresentation.
  • No third-party rights. No person other than you and us has any right to enforce these Terms.
  • Notices. We may give notice by posting on the Service or emailing the address on your account. Notices to us go to [email protected].
  • Language. These Terms are drafted in English. Where a translation is provided and there is any conflict, the English version prevails, except where applicable consumer law requires otherwise.

18. Contact

Axon Rook LLC
1209 Mountain Rd PI NE, STE N
Albuquerque, NM 87110
United States of America
Email: [email protected]